IQF Frozen Moonfish

A: Quality control is at the very heart of our operations, and we have developed a rigorous system to ensure every product leaving our factory meets the highest standards. Our dedicated quality control team conducts thorough inspections at multiple stages throughout the production process-from raw material receiving and initial processing to freezing and final packaging. In addition to these routine checks, we also unbox finished products to take detailed photos showing texture, color, size, and overall condition. We share these photos with our customers before shipment, giving you the opportunity to visually confirm the quality and specifications of your order. This practice ensures full transparency and eliminates any surprises upon arrival. We understand that you cannot be physically present at our factory, so we bridge that gap by providing clear visual evidence of what you are purchasing. Beyond our in-house inspections, we also engage third-party agencies such as SGS and Bureau Veritas for independent audits, adding an extra layer of assurance. We maintain complete traceability records for every batch, from catch date to final delivery, so any issue can be quickly identified and addressed. Our quality control is not just about meeting minimum standards-it is about consistently exceeding customer expectations. We want you to be fully confident in every product you receive, and our inspection process reflects that commitment.

A: We ship by sea, which is the most practical and cost-effective method for transporting frozen seafood products in large volumes. Given the nature of our goods and the quantities typically ordered by our clients, sea freight offers the ideal balance between cost efficiency and reliable cold chain management. We work closely with several well-established freight forwarding partners who offer a range of shipping routes and carriers, allowing us to provide you with multiple options in terms of transit time and cost. You can choose the dispatch and arrival dates that best suit your schedule. For most major destinations in Asia, Africa, and the Middle East, typical sea transit times range from two to six weeks. We handle all export documentation, including bills of lading, certificates of origin, health certificates, and any other paperwork required by your destination country. Our team monitors each shipment closely and provides regular tracking updates. If you require faster delivery, we can also arrange air freight upon request, though this option comes at a higher cost. We recommend planning your orders with some buffer time, especially during peak seasons or around major holidays. We are committed to ensuring your products arrive on time and in perfect condition.

A: We catch a variety of species using our own fishing vessels, which gives us direct control over quality and freshness from the very beginning. Our primary catches include Pacific mackerel, round scad, Spanish mackerel, and layang scad. These species are highly sought after in international markets for their taste, nutritional value, and versatility in various culinary applications. Once the fish are caught, we process and ice them immediately at our factory to preserve maximum freshness. Our processing capabilities include whole round, gutted, filleted, and value-added portion cuts, depending on your specific requirements. We also offer various packaging options to suit different market preferences. By operating our own vessels and processing facility, we ensure full traceability from ocean to table. If you require other species or specific product forms not listed here, please let us know and we will check availability based on seasonal fishing conditions.