BQF Frozen Moonfish

A: Typically, once you confirm the shipping schedule, we load the container two days before the vessel's departure. This timeline allows us to ensure that all products are properly staged, inspected one final time, and maintained at the correct ultra-low temperature before being transferred into the refrigerated container. We understand that shipping schedules can sometimes change, so we remain flexible and maintain close communication with our logistics partners to adjust loading dates as needed. In addition to the loading process, we also handle all necessary export documentation during this period, including bills of lading, health certificates, certificates of origin, and any other paperwork required by your destination country. We review every document carefully to avoid errors that could cause customs delays. If you have specific documentation requirements, please inform us in advance so we can prepare accordingly. Our team monitors the entire process from production to container departure, and we provide you with regular updates so you always know the status of your order. While the standard loading schedule is two days prior to departure, we are happy to accommodate earlier loading if your order is ready and the vessel schedule permits. We recommend confirming your shipping schedule as early as possible to secure the best vessel availability, especially during peak seasons.

A: We grade our products based on your specific usage and requirements, and will supply the quality level that best suits your needs. We understand that different markets and applications call for different quality standards-what works for a high-end restaurant may differ from what is suitable for processing into further value-added products. That is why we offer a range of quality grades, from premium to standard, each clearly defined and consistently applied. When you place an order, we discuss your intended use, target market, and price expectations, and then recommend the most appropriate grade for your needs. Our quality control team conducts regular inspections throughout production to ensure consistency within each grade. We also provide detailed product specifications so you know exactly what to expect before shipment. If you require visual confirmation, we unbox finished products to take photos and share them with you prior to loading. We never substitute quality without your consent, and we are always transparent about what we are delivering. Whether you need the highest grade for direct consumption or a more economical option for further processing, we have the capability and flexibility to meet your requirements.

A: We can provide an Oil and Fat Report, Weight Report, and Quantity Report. The Oil and Fat Report measures the lipid content of the fish, which is an important indicator of nutritional value and overall quality. This report is particularly valuable for buyers who need to verify product consistency for their processing or labeling purposes. The Weight Report provides detailed information on the net weight of each package, ensuring that you receive exactly the quantity you ordered and helping you manage portion control and cost calculations. The Quantity Report confirms the total number of packages or pieces included in the shipment, serving as a clear record for inventory management and customs clearance. All of these reports are prepared based on actual measurements taken during our inspection process, and they are available for your review before shipment. If you require additional testing items beyond these three-such as microbiological analysis, heavy metal screening, or histamine testing-please let us know, and we will check if we can accommodate your request or arrange for third-party laboratory testing at your cost.